Don Gray

Don was excellent, and concise with his work

Don was excellent, and concise with his work....I will use his services again

I am Retired U.S. Military (Marines!). Don and Claire did a LOT to my 2017 Class A Winnebago during the summer and fall of 2024. If I could rate their business and their persons a 6 of 5 Stars I would. I upgraded both A/C's in my Brave to incredibly quiet RECPRO Models(New ones also have Heat pumps), a month later had a New Tankless hot water heater, a month or two later needed a New Fridge, and had Don troubleshoot and repair a propane leak. ALL of the upgrades work great and perfectly! And all repairs were done CORRECTLY and without issue. Don is great at figuring things out. The issues with a couple plastic covers/parts that came broken "from the manufacturer"(NOT Don's fault), Don got those re-ordered immediately (That Day on the spot) and replaced "quickly"! Prices for Labor were fair, meaning not AT ALL over priced. And would have cost MORE for sure at Dealers or other RV Repair shops. All work was done AT MY RV LOT at the RV Resort/Park. And there were NO surprise costs at all. If you want or NEED quality RV Service from people who are a Credit to the RV world, and if you would also like to meet two quality people in this life, then call them.

After dealing with an elusive furnace issue for some time that my dealership was just unable to diagnose much less fix, I was referred to Don at Tally Ho. Not only did he schedule with me for the following morning (unheard of with large repair facilities), but spent several hours diagnosing the issue with me to try to pinpoint the problem. Don is definitely well trained and knowledgeable in his craft and takes the time to diagnose and address the issue. I can't say enough how refreshing it is to deal with not only a prompt response where he comes to you, but he is a pleasure to deal with and his fees are quite reasonable for the service you are getting. Thanks again Don!

This guy is not flexible at all if you’re unable to make his appointment. I had my MH break down out here and we had extraordinary circumstances where the transmission went out and the LP gas. The transmission still wasn’t finished but it was at a mechanic’s shop where they said he could go and use their facility for free but he refused and said I have other emergencies and will call me back. He never followed up so if you miss his appointment prepare for him to not respond and you’ll need to find someone else last minute. I wouldn’t waste your time. These 5 star reviews can’t be real if he’s that inflexible but who knows!

Tally Ho met and exceeded my expectations. We are full timers and came to stay with family for a short time, which meant that we did not have a proper electrical connection to use electric heating and our propane furnace was malfunctioning. Tally Ho was able to fit me into their schedule on short order, diagnose an uncommon issue, and offer a solution on the spot. They were transparent about pricing up front and there were no surprises after the job was done. I also pointed out a smaller issue and they were able to fix that as part of the same visit. After the repair was completed I asked about additional maintenance services they may recommend and they didn’t recommend any at this time - which I took as a sign of integrity (they didn’t try to sell me something I didn’t need). Very pleased I chose Tally Ho.