Thomas “Ray” Heim is a Certified RVTAA Technician and a Certified NRVIA Inspector serving Kingsport, TN and surrounding areas within 75 miles

Thomas “Ray” Heim

RVNurse, LLC

4.8 · 50 reviews
Veteran-owned · Army
Typically responds within 1 day
Inspects within ~ 100 miles of Kingsport, TN
Travels within ~ 75 miles of Kingsport, TN

About

I am a US Army veteran that served during Operation Dessert Shield and Dessert Storm.  Been a Nurse for over 26 years and decided to change things up a little bit.  I have been camping for most of my life but have been in a Recreational Vehicle for past 5 years off and on.  I wanted to take my love for camping and helping others and bring that together to make my own business and thus RVNurse was born.  I have trained at NRVTA for my RV Technician and was certified, plus, I have taken added courses of Solar and Generators. So I can better serve those that need assistance.  I will be taking my certification in Inspection and look forward to assisting those in need.

Service Areas

Serving Kingsport, TN area

Primary
Travels up to 75 miles from Kingsport, TN
• Up to 100 miles for inspections

Operating Hours

Currently Closed
Sunday
Closed
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
FridayToday
9:00 AM - 5:00 PM
Saturday
Closed

Certifications

Verified Certifications

RV Solar Installer
RV Generator Service Technician

Company Details

RVNurse, LLC logo
Year Established: 2022
Specialization: RV Solar • Mobile RV Repair • RV Education • RV Generators • RV Inspection • Holding Tank Cleaning • RV Maintenance
Phone:

Customer Reviews

50 Google
4.8
4.8
Overall Rating · 50 reviews

This rating includes 45 additional reviews from Google that aren't displayed here due to API limitations. You can view all reviews on our Google Business Profile.

Submitted by Ken M. on 2/4/2025 via Google

5.0

Jeremy and crew simply the best! Friendly, highly skilled, great job, fair price. They took on my 1978 Dodge Camper Van as a project, pretty much a total interior gut and re- do. Replaced ac, heater, stove, flooring, ceiling, and then some. It's not something they typically do, but they did it! Interior is beautiful! Always kept on contact on work progress. Even did a logo on top end of windshield that we didn't expect, added that personal touch. Thanks guys!!

Detailed Ratings

Service

5.0

Responsiveness

5.0

Expertise

5.0

Results

5.0

Communication

5.0

Submitted by Pat G. on 10/17/2024 via Google

5.0

I was in need of a mobile tech due to my location. RVNurse was more than willing to help me out and was extremely accommodating. They answered my endless questions and did go above and beyond to work with a warranty issue. Jamey, Ray and Jeremy come highly recommended for their excellent customer service and willingness to make sure I felt at ease through the entire process. I highly recommend them! Thank you for all your dedicated service!

Detailed Ratings

Service

5.0

Responsiveness

5.0

Expertise

5.0

Results

5.0

Communication

5.0

Submitted by Henry S. on 9/12/2024 via Google

5.0

Came promptly and figured out the problem did everything he could to help me. We definitely appreciate him here at the Bristol Kingsport KOA. We might get one in a dozen technician that are good to work with. And can trust. He is one. We will definitely keep him on our top list am very pleased with the new air conditioner and how quickly and efficiently they put it in. There is always something with an rv. Not built to live in and people like Ray and his son are in constant need. It’s hard to find responsible trustworthy people to work on campers. We highly recommend RV Nurse here and for anyone who owns a camper. Not easy to work on and a competent technician is a must. Just hard to find September 11 had furnace and refrigerator problems. Thought for sure would have to replace refrigerator. Ray and his helper found an electric issue reran wires and did excellent job. Very happy with the work and the price. But have to say good work is priceless. Vey impressed with how they located the problem and the professional way the work was done.

Detailed Ratings

Service

5.0

Responsiveness

5.0

Expertise

5.0

Results

5.0

Communication

5.0

Submitted by Kellie S. on 9/5/2024 via Google

5.0

Loved a lot about this company!! Very friendly, professional, and punctual with appointments. However, need a little work with communication as there was shipping issues that I would have liked to have been I formed of to improve timing of service. Overall a great experience and would definitely recommend and use again. So convenient that they come to you!!!

Detailed Ratings

Service

5.0

Responsiveness

5.0

Expertise

5.0

Results

5.0

Communication

5.0

Submitted by Kathi R. on 7/3/2023 via Google

5.0

Ray was awesome! He came in, did a walk through and replaced a vent fan for us. Was professional and very personable. I found his pricing reasonable, and he was so flexible when we had to work around a rainy day. Already have plans to use him again.

Detailed Ratings

Service

5.0

Responsiveness

5.0

Expertise

5.0

Results

5.0

Communication

5.0

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